Reference

Privacy Policy For Your pp hoki Account

Our Privacy Policy explains what data we collect, why we use it and how you can ask about it before opening an account.

Clear data purposesWallet record contextAccount access rights
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pp hoki Privacy Policy For Your pp hoki Account
CONTACT WHEN NEEDED

Get Privacy Policy Help Directly

A clear contact route matters when you want to ask about personal data rather than a wallet balance.

Account privacy request Send a message through the support contact shown on the pp hoki website and identify your account email or verified phone number. We use those details to match a data request with the correct profile, while you should leave passwords, one-time codes and wallet PINs out of the message.
Wallet record question For a question about DANA, OVO, GoPay or QRIS data, include the payment rail, approximate time and receipt reference. We can then check the account-side record without requesting your complete wallet number. Bank transfer and virtual account questions follow the same limited-detail approach.
Access and correction If your name, phone number or account contact needs correction, tell us which field is inaccurate and what should replace it. We may ask for a verification step before changing access data, because an unverified request could expose your account to another person.
DATA HANDLING PRACTICE

What We Protect And Retain

Privacy Policy choices are easier to assess when each data use has a practical reason. We separate account access, payment references, device security and support history so a request can be handled…

Account details

We use your submitted contact details to create the account, send account messages and complete a clear phone verification step before access. Keep your phone number current so we can distinguish a genuine request from an access attempt made by someone else.

Security signals

Login time, IP address, browser type and device behaviour can help us identify unusual access patterns. These signals support account protection; they are not a substitute for your password or verification code, and we do not ask you to share either one with support.

Payment references

We may store a rail, amount reference, status and timestamp for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. These limited records help reconcile a receipt with your account without requiring unrestricted access to your wallet.

Cookie controls

Cookies can preserve your signed-in session, remember selected page settings and show us whether a page loads correctly on mobile or desktop. You can adjust cookie controls in your browser, although some account access functions may not work as intended afterward.

Retention choices

We keep personal data while it supports account access, security, payment reconciliation, support handling or a legal requirement. When a record no longer serves one of those purposes, we remove it or separate it from direct account identifiers where practical.

Your requests

You can ask what personal data we hold, request a correction, ask about deletion or question a particular use. We may verify your identity first, and some deletion requests can be limited when a payment, security or legal record still needs to remain.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the questions you may have before creating or using a pp hoki account. They explain the practical route for access, wallet records, cookies, corrections and deletion. If your situation is not covered, contact us through the support path on the website and describe the data question without sending secret credentials.

It covers account details, phone verification, login and device signals, cookies, support messages, payment references and retention. It explains why we use those records and how you can ask for access, correction or deletion where local law permits.

Those rails can create account-linked payment references such as status, timestamp and receipt details. We use the references to reconcile activity and answer support questions; we do not need your wallet PIN or one-time code for that process.

Yes. Contact us through the website support route and state that you want a copy of your personal data. Include your account email or verified phone number, and complete any identity check needed before we disclose account records.

Tell support which account field is wrong and provide the replacement value. We may confirm your identity before changing a phone number, email address or other access detail, helping prevent another person from taking control of your account.

Yes, cookies may keep a session active, remember page settings and help us check loading behaviour on a mobile browser. You can change browser cookie settings, but disabling them may interrupt sign-in or other account functions.

We retain data while it supports account access, security checks, payment reconciliation, support handling or a legal need. When that purpose ends, we remove the record or separate it from direct identifiers where practical.

You can submit a deletion request through the support contact shown on the website. We assess it under local requirements, and some payment, security or legal records may need to remain for a defined operational purpose.

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